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#125927: "Game froze and no action can be done"
fixed: Bugi on korjattu
1
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Jossain vaiheessa en saanut yhteyttä pelin käyttöliittymään
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• Mitä näytöllä näkyi kun olit estettynä (Tyhjä ruutu? Osa pelin käyttöliittymästä? Virheilmoitus?)
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero.• Mikä on selaimesi?
Google Chrome v125
Raportin historia
2. kesä 2024 7:15 • tiagovip • Ohjelmoijat eivät ole vielä löytäneet bugia:
Link to the picture taken of the game: imgur.com/a/3dJUCmI
2. kesä 2024 16:38 • 2_7182818 • Tämä ei ole bugi:
Thank you for your report.
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
2. kesä 2024 16:50 • tiagovip • Tämä ei ole bugi:
Hello! Yes, the problem is still happening. I tried to reload several times. And it occurs both in the app as well as in the web.
Regards
Regards
2. kesä 2024 17:13 • 2_7182818 • Ohjelmoijat eivät ole vielä löytäneet bugia:
Thank you for prompt response.
Then I need to contact BGA admin to know how to investigate this problem.
Then I need to contact BGA admin to know how to investigate this problem.
2. kesä 2024 19:44 • tiagovip • Ohjelmoijat eivät ole vielä löytäneet bugia:
Thanks! If I can help with anything, let me know.
3. kesä 2024 17:17 • tiagovip • Ohjelmoijat eivät ole vielä löytäneet bugia:
By the way, I'm keeping the game live. But it is being a hassle, as anytime I click in "next" in my per turn games, it goes to that match, and also now it says I'm out of time on it.
Thus, if this can be handled quickly, I thank you.
Thus, if this can be handled quickly, I thank you.
4. kesä 2024 15:25 • 2_7182818 • Kehittäjät ovat vahvistaneet bugin:
Sorry for taking long.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
4. kesä 2024 15:41 • tiagovip • Kehittäjät ovat vahvistaneet bugin:
I only remember drawing a second tile to use. Then I placed on a spot to see how it would go (trying places), but then the game didn't load. I refreshed, and was back in the game before I drew the tile. I drew it again (as I alredy knew what it was, and I was worry that if I did a different action, would break the game). The same thing happen, but now the loading never finished - maybe it was now, as you pointed out, considering I had 3 tiles, as I drew "twice" (even though it is the same tile, and for me, on the screen, only shows 2 tiles).
Anyway, I will leave the game, no worries.
Anyway, I will leave the game, no worries.
4. kesä 2024 16:42 • 2_7182818 • Kehittäjät ovat vahvistaneet bugin:
Thank you for the information.
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
28. kesä 2024 19:50 • 2_7182818 • Bugi on korjattu:
I added verifying logic and output error log to investigate later.
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
29. kesä 2024 5:41 • Ninon888 • Bugi on korjattu:
I had exactly the same mistake.#128739. Description 4 Jun 2024 16:41 • tiagovip describes my situation exactly.
Lisää jotain tähän raporttiin
Lisää tähän mitä tahansa, minkä katsot oleelliseksi tämän bugin toisintamiseksi tai ehdotuksesi ymmärtämiseksi:
- Toinen pöydän tunnus / siirron numero
- Ratkaisiko F5 ongelman?
- Ilmestyykö ongelma useita kertoja? Joka kerta? Satunnaisesti?
- Jos sinulla on kuvankaappaus tästä bugista, voit käyttää Imgur.com:a sen lähettämiseksi. Kopioi ja liitä linkki tähän.
