#95856: "can´t continue the game via tablet"
Mitä tämä raportti koskee?
Mitä tapahtui? Valitse alta
Mitä tapahtui? Valitse alta
Ennen ilmoituksen tekoa, tarkista onko sellainen jo olemassa samasta aiheesta
Jos kyllä, ole ystävällinen ja ÄÄNESTÄ tätä raporttia. Eniten ääniä saaneet raportit laitetaan ETUSIJALLE!
# | Status | Votes | Game | Type | Title | Last update |
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Tarkka kuvaus
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• Kopioi/liitä virheilmoitus näytöltäsi, jos sait sellaisen.
You cannot continue an existing game on a tablet because it will not load. We have tried it on several tablets, but the same thing always happens: the game's box screen appears, but nothing loads and it stays on this loading screen. (Samsung Tablets)
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• Selitä mitä halusit tehdä, mitä teit ja mitä tapahtui
• Mikä on selaimesi?
Google Chrome
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• Ole hyvä ja kopioi teksti englanniksi oman kielesi sijasta. Jos sinulla on kuvankaappaus tästä bugista, voit käyttää Imgur.com:a sen lähettämiseksi. Kopioi ja liitä linkki tähän.
You cannot continue an existing game on a tablet because it will not load. We have tried it on several tablets, but the same thing always happens: the game's box screen appears, but nothing loads and it stays on this loading screen. (Samsung Tablets)
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• Onko tämä teksti saatavilla käännösjärjestelmässä? Jos on, onko sen käännöksestä yli 24 tuntia?
• Mikä on selaimesi?
Google Chrome
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• Selitä ehdotuksesti tarkasti ja ytimekkäästi, jotta se on ymmärrettävissä niin helposti kuin mahdollista.
You cannot continue an existing game on a tablet because it will not load. We have tried it on several tablets, but the same thing always happens: the game's box screen appears, but nothing loads and it stays on this loading screen. (Samsung Tablets)
• Mikä on selaimesi?
Google Chrome
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• Mitä näytöllä näkyi kun olit estettynä (Tyhjä ruutu? Osa pelin käyttöliittymästä? Virheilmoitus?)
You cannot continue an existing game on a tablet because it will not load. We have tried it on several tablets, but the same thing always happens: the game's box screen appears, but nothing loads and it stays on this loading screen. (Samsung Tablets)
• Mikä on selaimesi?
Google Chrome
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• Mitä osaa säännöistä BGA:n sovellus ei noudattanut
You cannot continue an existing game on a tablet because it will not load. We have tried it on several tablets, but the same thing always happens: the game's box screen appears, but nothing loads and it stays on this loading screen. (Samsung Tablets)
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• Onko sääntörikkomus nähtävillä pelin toistossa? Jos kyllä, mikä on siirron numero?
• Mikä on selaimesi?
Google Chrome
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• Minkä pelin toiminnon halusit suorittaa?
You cannot continue an existing game on a tablet because it will not load. We have tried it on several tablets, but the same thing always happens: the game's box screen appears, but nothing loads and it stays on this loading screen. (Samsung Tablets)
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• Mitä yritit tehdä tämän pelitoiminnon käynnistymiseksi?
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• Mitä tapahtui kun yritit tehdä tämän (virheilmoitus, pelin tilapalkin viesti, ...)?
• Mikä on selaimesi?
Google Chrome
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• Missä vaiheessa peliä ongelma ilmeni (mikä oli silloinen pelin ohje)?
You cannot continue an existing game on a tablet because it will not load. We have tried it on several tablets, but the same thing always happens: the game's box screen appears, but nothing loads and it stays on this loading screen. (Samsung Tablets)
-
• Mitä tapahtui kun yritit tehdä tämän pelin toiminnon (virheilmoitus, pelin tilapalkin viesti, ...)?
• Mikä on selaimesi?
Google Chrome
-
• Kuvaile näyttöongelmaa. Jos sinulla on kuvankaappaus tästä bugista, voit käyttää Imgur.com:a sen lähettämiseksi. Kopioi ja liitä linkki tähän.
You cannot continue an existing game on a tablet because it will not load. We have tried it on several tablets, but the same thing always happens: the game's box screen appears, but nothing loads and it stays on this loading screen. (Samsung Tablets)
• Mikä on selaimesi?
Google Chrome
-
• Ole hyvä ja kopioi teksti englanniksi oman kielesi sijasta. Jos sinulla on kuvankaappaus tästä bugista, voit käyttää Imgur.com:a sen lähettämiseksi. Kopioi ja liitä linkki tähän.
You cannot continue an existing game on a tablet because it will not load. We have tried it on several tablets, but the same thing always happens: the game's box screen appears, but nothing loads and it stays on this loading screen. (Samsung Tablets)
-
• Onko tämä teksti saatavilla käännösjärjestelmässä? Jos on, onko sen käännöksestä yli 24 tuntia?
• Mikä on selaimesi?
Google Chrome
-
• Selitä ehdotuksesti tarkasti ja ytimekkäästi, jotta se on ymmärrettävissä niin helposti kuin mahdollista.
You cannot continue an existing game on a tablet because it will not load. We have tried it on several tablets, but the same thing always happens: the game's box screen appears, but nothing loads and it stays on this loading screen. (Samsung Tablets)
• Mikä on selaimesi?
Google Chrome
Raportin historia
I have tryed: direct Link to the game and via profile and open tables
Tried in chrome or the BGA app. Tried install uninstall bga app.
The webpage and the Board Game Arena app freezes too at 10%. On my PC and on my laptop it works fine.
The first time after 2 days it started working for a few days but now it's stuck again.
Samsung Galaxy S23+
I managed to reproduce the error, it seems that getting the card 'Grevy's zebra' in play freezes the mobile interface, either when the card appears on the card row, or getting it directly in hand. I had the same problem 3 times when the card came up. The last time was at table #473556402. I managed to continue the game from my laptop, but in the last two times this happened, I could not change devices.
I checked the log of the table associated with this post, it seems thy changed game mode after Grevy's came up for them too, suggesting they got the issue then. I often play with my friends, whenever they are on phone they have the same issue of the game freezing, although I cannot confirm these happened when Grevy's came up, I only noticed that on my last 3 games.
The error is always the same for me: when Grevy's come up, the game freezes. If its on a card row, it doesn't fill up, and the loading icon is going , but nothing happens. If I get it in my hand, it says I'm drawing Grevy's and possibly other cards, but they never appear in my hand, and the game freezes. If I try to reload, the game starts to load, but it stops at 10% all the time.
I noticed the same problem in my past 3 games when playing Ark on my mobile, always when this card came up. I don't know what happens if my opponent gets this card, or plays it if they are on a laptop/pc and I'm on phone.
Please let me know if you need any more information. Besides the game I referenced above I had the same issue at Ark Nova #471249845, even got -10 Karma since I couldn't go on laptop. I remember a third occasion, but I cannot find the table for that.
I link the two tables here for your convenience:
boardgamearena.com/table?table=473556402 (Move 394, I could change to laptop here, but you can see a 5 min wait before I move next, after my opponents played).
boardgamearena.com/table?table=471249845 (This is not a long game, the card came up at move 42, afterwards I couldn't finish, so the game was automatically forfeited.)
Nothing to do with help mode at least on my end…
Issue Description: When trying to join the mentioned match, the screen displays an error, which I have captured in the attached screenshot. This error does not appear with any other matches, only with this particular one.
Troubleshooting Steps Taken: I have attempted to resolve the issue by accessing the match through multiple web browsers and also through the official BGA application, but to no avail.
Attachment: Please find attached the screenshot that illustrates the problem.
I would greatly appreciate your assistance in resolving this matter.
boardgamearena.com/9/arknova?table=538958935
boardgamearena.com/7/arknova?table=557504250
boardgamearena.com/14/arknova?table=562119880
here happened again when I finished my step and the card market should have reloaded but it froze, after that I could only log in on the PC and saw that Grevy's zebra was also among the new cards - the bug is to be found in that card
boardgamearena.com/14/arknova?table=609317803
Image:
drive.usercontent.google.com/u/0/uc?id=1oXYEniQoyO0JdzM_4vfO1yw4U92SwMRW
drive.google.com/file/d/1oXYEniQoyO0JdzM_4vfO1yw4U92SwMRW/view
Tried Chrome and Edge with the same issue. It doesn't pass the load screen (5 or 10%) and overload the CPU.
On Android Chrome it's fine.
#612182113
I have same issue. I font try aby other browser or Services.
No problem on PC with Chrome.
I played several games at Ark Nova: it's the first game with this issue (Ark Nova #621773845).
Same at Mine table is the same as above. I cant reach it. The loading Screen freezes emediately on beginning. All other tables work.
Last game to happen was table=631214927.
If I open it on my laptop, still on chrome, it works again for a while.
Ark Nova Torneo...
After i changed the language from dutch to english, the problem was solved.
On laptop and desktop I have no problem.
imgur.com/a/pyCUWsP
Can't join it (keeps loading for ever) on laptop + pc, but opens without a problem in the android app on phone
imgur.com/a/q7yVyRc
I've tried clearing browser cookies, BGA application data nothing helps, other games in the application launched on pc, run without any problem. The problem is only with Ark Nova
Gioco col cellulare anche aggiornando non si ripristina, è la seconda partita ad ark nova che mi succede
Adding a message here without information won't help much sadly.
663038919:
imgur.com/a/PMyClaQ
imgur.com/kMIdEeh
662842620:
imgur.com/ZXFgE3T
imgur.com/es0uLXi
I'm currently unable to discard a card during a break.
I've tried on my laptop in Opera, and on the BGA Android app on my phone.
All other tables seem to be working fine for me.
Sometimes the page won't load at all, when it does it lets me select the card I want to discard, but when I click confirm I get "Unknown network error 502", "Unknown network error 503" or "Unable to contact the server. Are you connected to the internet?"
I've been trying since earlier this afternoon and now I'm at -4 hours for my turn.
imgur.com/a/nSKFDcL
My wife cannot even load the main BGA site- on iPhone, iPad, or PC
Server 15 down
All tables on Server 15 is not able to move
Please fix it
The first table is freezed on loading status
The second and third ones i cant play because The system doesnt allow to play a table younger than The first one.
And i cant open or play any other table for The same reason
Please help me!
Il problema a non si é risolto nemmeno cancellando l'applicazione e reinstallandola.
Ho provato più volte durante la giornata, gli altri tavoli non avevano problemi.
From safari yes.
The same game with the same monile from 2 different players
The game is frozen. It won't load. I can't move.
Ark nova table=671581927
The game is frozen, it won't load. I tried to login via phone and PC, but it's not working. I play on other tables and I have this problem only with this one.
Realme phone
Im trying to open, timer is going and I still can't move in. Stuck on the message "while opening the page"
Http error 500
Is all I can see.
The rest of the bga website is working
Lisää jotain tähän raporttiin
- Toinen pöydän tunnus / siirron numero
- Ratkaisiko F5 ongelman?
- Ilmestyykö ongelma useita kertoja? Joka kerta? Satunnaisesti?
- Jos sinulla on kuvankaappaus tästä bugista, voit käyttää Imgur.com:a sen lähettämiseksi. Kopioi ja liitä linkki tähän.